Terms of Service

Welcome to Axishomecraft. By accessing our website at https://axishomecraft.com (the “Site”) or using any of our services (collectively, the “Services”), you agree to be legally bound by the following Terms of Service. Please review these terms carefully before using the Site or placing an order.

1. Binding Agreement
By accessing or using our Site and Services, you acknowledge and agree to these Terms in full. If you do not agree with any part of these Terms, you must not use our Site or Services.

2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract. Use of this Site is void where prohibited by law.

3. Account Responsibility
You are solely responsible for:

  • Keeping your account credentials confidential
  • Maintaining accurate and up-to-date registration information
  • All actions taken under your account

Axishomecraft reserves the right to suspend or terminate accounts with incomplete, inaccurate, or unverifiable information.

4. Orders and Pricing
Product images on our Site are for reference only; actual items may vary slightly in appearance. We reserve the right to:

  • Correct any pricing or listing errors
  • Modify or cancel orders in the event of suspected fraud or misuse
  • Update discounts or promotional terms at any time without notice

5. Payment Terms
We accept the following payment methods: PayPal.

6. Shipping & Transfer of Risk
All orders are shipped from the United States. Title and risk of loss transfer to you once your order is accepted by the shipping carrier.

  • Delivery times are estimates and not guaranteed.
  • We are not responsible for shipping delays caused by carriers or events beyond our control.
  • If a signature is required and you are unavailable, responsibility for the order transfers to you after the first delivery attempt.

7. Returns & Refunds
If you receive a damaged or incorrect item, contact service@axishomecraft.com within 24 hours of delivery and include clear photos as evidence.

  • Approved claims will be issued a replacement or store credit only.
  • Items must be returned unused and in their original packaging.
  • Unauthorized returns or returns without prior approval may not be accepted.

Please refer to our full Return & Refund Policy for complete details.

8. Intellectual Property
All content, images, trademarks, and logos on our Site are owned by or licensed to Axishomecraft and are protected under U.S. intellectual property laws.
If you submit any custom content (e.g., for personalization), you confirm that you own or have permission to use it. We reserve the right to reject content that may violate intellectual property rights or legal standards.

9. Prohibited Activities
You agree not to:

  • Attempt to hack, probe, or exploit vulnerabilities in the Site
  • Use bots, scrapers, or automated systems to extract data
  • Upload or transmit viruses, malware, or unsolicited messages
  • Infringe upon the rights of Axishomecraft or any third party

Violations may result in legal action and immediate suspension of account access.

10. Disclaimer of Warranties
All Services and products are provided “as is” and “as available” without warranties of any kind, express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, or non-infringement.

Some states may not allow the exclusion of certain warranties. In such cases, these exclusions may not apply to you.

11. Limitation of Liability
Axishomecraft’s total liability under any circumstance shall not exceed the purchase price you paid for the product.

We are not liable for:

  • Any indirect, incidental, punitive, or consequential damages
  • Issues arising from third-party services or products
  • Delays or failures due to force majeure events, including but not limited to natural disasters, pandemics, or carrier disruptions

12. Indemnification
You agree to indemnify, defend, and hold harmless Axishomecraft, its officers, employees, agents, and affiliates from any claims, losses, or damages resulting from:

  • Your use or misuse of the Site or Services
  • Your breach of these Terms
  • Your violation of applicable laws or third-party rights

13. General Terms

  • Assignment: We may assign or transfer our rights under these Terms; you may not do so without our prior written consent.
  • Severability: If any provision is found invalid, the remaining provisions will remain enforceable.
  • Force Majeure: We are not liable for delays due to causes beyond our reasonable control.
  • Survivability: Sections 6 through 13 will remain in effect after the termination of these Terms.

14. Data Collection & Tracking Technologies

  • Cookies: Essential cookies are always active. Non-essential cookies are used only with user consent upon first visit.
  • Data Collected: We may collect basic technical data such as your IP address, browser type, usage statistics, and location (at a general, country-level).
  • Third-Party Tools: We use services like Google Analytics and Meta Business Tools for site performance and advertising purposes. All data is managed in compliance with relevant U.S. privacy laws.

Please refer to our full Privacy Policy for details on how your data is used and protected.

If you have any questions about these Terms, please contact us at:

Email: service@axishomecraft.com
Phone: +852 8432 0851
Business Address: UNIT 1021, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI, KOWLOON, HONG KONG